Frequently Asked Questions
Everything you need to know about your Nakie experience.
What is the standard shipping timeframe?
We typically process orders within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location.
How do I initiate a return or exchange?
We offer a 30-day return policy. Simply visit our returns portal with your order number and email address to start the process.
What materials are used in Nakie apparel?
We prioritize sustainability and comfort, using premium organic cotton, recycled polyester, and breathable Tencel blends in our collections.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout.
How should I care for my Nakie garments?
To maintain quality, we recommend machine washing on a cold, gentle cycle and hanging to dry, which also helps reduce your environmental footprint.
Which payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and interest-free installment options like Afterpay and Klarna.